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By subscribing you agree to the Atlassian Cloud Terms of Service . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get the Atom Feed or RSS Feed . All Systems Operational About This Site Welcome to the ShareFile Status page. This page went into service on August 27th, 2013, and will show incidents from the last 30 days. Subscribe to Email, SMS, or RSS Feed updates by clicking the blue button above. This page will be updated when there are incidents impacting key ShareFile functionality and multiple customers. For more information about some of our Known Issues that we're working on, please visit the following KB article - https://support.citrix.com/article/CTX208402 ShareFile® Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Past Incidents Feb 22 , 2020 No incidents reported today. Feb 21 , 2020 No incidents reported. Feb 20 , 2020 No incidents reported. Feb 19 , 2020 No incidents reported. Feb 18 , 2020 No incidents reported. Feb 17 , 2020 Citrix Analytics Service is unable to receive data from Content Collaboration ShareFile. Resolved - The issue impacting Citrix Analytics Service receiving data from Content Collaboration (ShareFile) has been mitigated. The Citrix Engineering team will continue to monitor this situation closely and will update this site if more information becomes available. If any further issues are experienced, please contact Citrix Technical Support. Feb 17 , 17:49 EST Update - Citrix Teams are still investigating the issue impacting Citrix Analytics Service data from ShareFile. Citrix engineering is diligently investigating the issue and working on mitigation. Feb 17 , 17:39 EST Investigating - Citrix Analytics Service is unable to receive data from Content Collaboration ShareFile. The impact is restricted to the monitoring of CC ShareFile and does not impact the normal functioning of CC ShareFile. We are working to research and resolve the issue and will provide updates as soon as additional information is available. Feb 17 , 16:30 EST Feb 16 , 2020 No incidents reported. Feb 15 , 2020 No incidents reported. Feb 14 , 2020 No incidents reported. Feb 13 , 2020 No incidents reported. Feb 12 , 2020 No incidents reported. Feb 11 , 2020 No incidents reported. Feb 10 , 2020 No incidents reported. Feb 9 , 2020 No incidents reported. Feb 8 , 2020 No incidents reported. ← Incident History Powered by Statuspage Privacy Notice...